My wife and I were new to the Jacksonville Florida area. We went with a different representative at first and had nothing but issues with our communication. We were then referred to Michelle through a friend and decided to make the switch to her after the first meeting. What a great call that was! Michelle began right away and after we met on what our wants and needs were... began sending us very good home prospects for us to look at on line. We would make our choices and Michelle would set the viewings up for the exact times and days my wife and I requested. Most of the time we were only free to see them in Saturday and Sunday's. once she found us the perfect home, we moved quickly and Michelle was able to get us the house at an amazing price! After the purchase she remained available to us for the thousands of questions we had... and still have. All we do is call, text, email or swing by her office at the beach and she's always there to help and answer any questions we have. Michelle Rossie came highly recommend to us and we highly recommend her to you. Thanks for everything!